In short, these terms explain how you may use tubostravelturkey.com and what you can expect from us when you browse or book. Booking details, payment and cancellations are covered in separate agreements that we link to below. If you use this site, you agree to these terms.
1. Who we are and what these terms cover
This website, https://tubostravelturkey.com, is run by [COMPANY LEGAL NAME], trading as Tubos Travel. We are a Turkish travel agency based in Cappadocia and a member of TÜRSAB.
- TÜRSAB license no: [TÜRSAB LICENCE NO]
- Tax office / tax no: [TAX OFFICE / TAX NO]
- MERSIS no: [MERSIS NO]
- Address: [FULL STREET ADDRESS], Ürgüp, Nevşehir, Türkiye
- Phone and WhatsApp: +90 544 674 42 28
- E-mail: info@tubostravel.com
We offer guided and private tours, transfers, hot-air balloon flights, and hotel and domestic-flight arrangements in Cappadocia and across Türkiye. These terms cover your use of the website. When you book, the Distance Sales Agreement and the Cancellation and Refund Policy also apply.
2. Using the website
You may use this site to learn about our services and to make bookings for yourself or for people you are authorized to book for. When you use the site, you agree not to:
- use it for any unlawful purpose or in a way that breaks any law;
- copy, scrape or collect content or data with bots, crawlers or similar tools;
- make bookings with automated tools or make false or speculative bookings;
- try to gain unauthorized access to the site, its servers or its data;
- upload viruses or harmful code, or overload, disrupt or try to break the site;
- pretend to be someone else or give false information.
We may block access or cancel bookings if we believe someone is misusing the site.
3. Information, prices and availability
We work to keep the information on this site accurate and up to date. Mistakes can still happen, and tours, itineraries, hotels and flights can change for reasons outside our control, such as weather, local rules or supplier changes.
- Itineraries, prices and availability may change without notice until your booking is confirmed.
- A booking is only confirmed when we confirm it to you by e-mail.
- Prices are shown in the currency displayed on the product page.
- Photos are for illustration only. Views, vehicles, rooms and conditions on the day may look different.
If we find a clear error in a price or description after you book, we will contact you and offer the correct option or a refund.
4. Bookings and payment
The full terms for bookings are set out in our Distance Sales Agreement. Rules on changes, cancellations and refunds are in our Cancellation and Refund Policy. Please read both before you pay.
You pay online by card. Payment takes place on your bank’s secure 3-D Secure page. We do not see or store your full card details.
5. Your responsibilities as a traveler
To help your trip go smoothly and safely, you are responsible for:
- carrying a valid passport or ID for every traveler in your booking;
- checking and meeting visa and entry rules for Türkiye and any other country you visit;
- telling us before you book about any health conditions, mobility needs, pregnancy or dietary needs that may affect an activity;
- making sure you are fit enough for the activities you choose, such as hiking or balloon flights;
- following the instructions of your guide, driver, pilot and other staff, especially safety instructions.
We strongly recommend travel insurance that covers medical costs, cancellation and the activities you book.
6. Intellectual property
The text, design, logo and other original content on this site belong to Tubos Travel. You may view and print pages for your own personal, non-commercial use. You may not copy, republish or sell our content without our written permission.
Some photos on this site come from Creative Commons sources and belong to their authors. You can find authors and license details on our Image credits page.
7. Links and third-party services
This site uses or links to services run by other companies, including:
- a TripAdvisor widget that shows reviews;
- WhatsApp, for chatting with us;
- a Google Translate widget, for reading the site in other languages.
We do not control these services, and their own terms and privacy policies apply. We are not responsible for their content or how they work.
Machine translation may be inaccurate. If a translated version differs from the English text, the English text prevails.
8. Disclaimers and limits of liability
We provide this website “as is.” We do not promise that it will always be available, error-free or free of viruses.
To the extent the law allows, we are not liable for indirect or consequential loss arising from your use of the website, such as loss of profit, data or opportunity.
Nothing in these terms limits or excludes any liability that cannot be limited or excluded by law. This includes your rights as a consumer under Turkish Consumer Protection Law No. 6502.
9. Privacy and cookies
Our Privacy Policy explains how we collect and use your personal data. Our Cookie Policy explains how we use cookies and similar tools.
10. Changes to these terms
We may update these terms from time to time. We will post the new version on this page and change the date below. Bookings already confirmed stay subject to the terms that applied when you booked.
11. Governing law and disputes
These terms are governed by the laws of the Republic of Türkiye.
If you are a consumer, you keep all mandatory rights you have by law. You may apply to the consumer arbitration committee or consumer court with jurisdiction under Turkish law.
The courts and enforcement offices of [Nevşehir] have jurisdiction over all other disputes.
12. Contact
If you have a question about these terms or want to report misuse of the site, please contact us by e-mail, phone or WhatsApp. You can also write to us at [FULL STREET ADDRESS], Ürgüp, Nevşehir, Türkiye.
Last updated: [DATE]
Questions? Contact Tubos Travel at info@tubostravel.com or +90 544 674 42 28 (also on WhatsApp).
